Privacy Policy

Last updated: August 15, 2026

Brows by Alla respects your privacy and is committed to protecting your personal information.

This Privacy Policy explains how we collect, use, store, and protect information when you use our website, appointment management services, Brow Master Calendar, and communication services connected to Meta and WhatsApp Business.

1. Who We Are

Brows by Alla is a beauty and eyebrow services business.

Website:
https://www.browsbyalla.com

For privacy-related questions, you may contact us at:

Email: alla.shaposhnikova88@gmail.com

2. Information We May Collect

We may collect information that you provide directly to us, including:

Name
Phone number
Email address
Appointment date and time
Selected service
Notes related to an appointment
Communication preferences
Messages or information you send to us through WhatsApp or other communication channels

We may also receive limited information from Meta Platforms and WhatsApp Business when you interact with our business through services provided by Meta.

3. How We Use Your Information

We use personal information only as necessary to operate our business and provide services to our customers.

This may include:

Managing customer appointments
Confirming appointments
Sending appointment reminders
Rescheduling or cancelling appointments
Responding to customer inquiries
Communicating with customers through WhatsApp Business
Maintaining appointment and customer records
Improving our customer service
Maintaining the security and functionality of our systems

We do not use Meta Platform Data for unrelated advertising purposes.

4. WhatsApp Business and Meta Platform Data

Brows by Alla uses the WhatsApp Business Platform and services provided by Meta Platforms, Inc. to communicate with customers.

Our internal appointment management application, Brow Master Calendar, may access limited Meta Platform Data necessary to connect and operate our own WhatsApp Business account.

This information may include:

WhatsApp Business Account identifiers
Business phone number information
Message delivery information
Information necessary to send and receive business communications

We use this information only to operate our own business communication services, including appointment reminders and customer communications.

We do not sell Meta Platform Data.

We do not provide Meta Platform Data to unrelated third parties.

We do not use our application to manage Meta business assets on behalf of unrelated businesses.

5. Appointment Reminders

If you provide your phone number and communicate with us through WhatsApp, we may use WhatsApp Business to send service-related messages, including:

Appointment confirmations
Appointment reminders
Scheduling changes
Cancellation information
Other information directly related to your appointment or requested service

Where required, messages will only be sent in accordance with applicable WhatsApp and Meta policies.

6. How We Store and Protect Information

We take reasonable administrative and technical measures to protect personal information against unauthorized access, disclosure, alteration, or destruction.

Access to customer information is limited to persons who need it in order to operate the business and provide services.

We retain personal information only for as long as reasonably necessary for the purposes described in this Privacy Policy, unless a longer retention period is required by law.

7. Sharing of Information

We do not sell or rent personal information.

We may share limited information with service providers only when necessary to operate our services, including providers of:

Website hosting
Cloud infrastructure
Appointment management systems
WhatsApp Business services
Meta Platform services

These providers may process information only as necessary to provide their services to us.

We may also disclose information if required by applicable law or a valid legal request.

8. Cookies and Website Technologies

Our website may use cookies and similar technologies to provide website functionality, analyze website performance, and improve the user experience.

Third-party services integrated with our website may also use cookies according to their own privacy policies.

9. Your Rights

Depending on applicable law, you may have the right to:

Request access to your personal information
Request correction of inaccurate information
Request deletion of your information
Object to or restrict certain processing
Withdraw consent where processing is based on consent

To make a privacy request, contact:

alla.shaposhnikova88@gmail.com

10. Data Deletion Requests

You may request deletion of personal information associated with our services at any time.

To request deletion, send an email to:

alla.shaposhnikova88@gmail.com

Please include sufficient information for us to identify the relevant customer record.

After verifying the request, we will delete or anonymize the relevant information unless we are required to retain it by law.

11. Third-Party Services

Our services may interact with third-party platforms including Meta and WhatsApp.

Your use of these third-party platforms is also subject to their own terms and privacy policies.

Brows by Alla is not responsible for the privacy practices of third-party platforms.

12. Children's Privacy

Our services are not intended to knowingly collect personal information from children without appropriate authorization from a parent or legal guardian where required by law.

13. Changes to This Privacy Policy

We may update this Privacy Policy from time to time.

Any updated version will be published on this page with a revised "Last updated" date.

14. Contact Us

For questions about this Privacy Policy or the handling of your personal information, contact:

Brows by Alla
Website: https://www.browsbyalla.com
Email: shaposhnikov85@gmail.com